You want to convert the user mailbox to shared mailbox in Exchange Server. It's possible…
Create user mailbox in Exchange Server for existing AD users or new users to send and receive emails. Have a read in the course Exchange Server before creating a user mailbox in Exchange Server. In this article, you will learn how to create a user mailbox in Exchange Server.
Note: Do you like to create mailboxes in bulk? Read the article Create bulk mailboxes in Exchange Server with PowerShell.
Create user mailbox in Exchange Server
Sign in to Exchange Admin Center. Click recipients in the feature pane and click the mailboxes tabs. Click the + icon in the toolbar and click on User mailbox.
Select Existing user and click Browse to find the user that already is created in Active Directory (AD). If you don’t have the user created in AD, select New user and fill in the fields. That will create a new user in AD, including a mailbox.
Note: When you create a new user mailbox in Exchange, you also create the corresponding Active Directory simultaneously. Or, you can create a new mailbox for an existing Active Directory account that doesn’t have an associated mailbox. This is known as mailbox-enabling an existing user.
Select the user and click OK.
Click More options…
If you have more than one database to choose from, click Browse.
In our example, we can choose from two mailbox databases. We like to create the user mailbox in the DB02 mailbox database. Select the database and click OK.
Do you need to create a mailbox database? Read the article create mailbox database in Exchange Server.
Have a look at the mailboxes list. The user mailbox is created, that’s great.
Add database column
Add the database column if you like to know which database is configured for each mailbox. Click the More … icon. Click Add/Remove columns.
Check the checkbox DATABASE. Click OK.
Have a look again in the mailboxes list. This time you will see each mailbox configured in which mailbox database.
I hope that this helped you to create a user mailbox in Exchange Server.
You learned how to create user mailbox in Exchange Server. Start your browser and navigate to Exchange Admin Center (EAC). Create a mailbox for an existing user in Active Directory or create a new user including mailbox direct from EAC. If you have more than one mailbox database, you can select the mailbox database. You can find more information at Microsoft.
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