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Server Error in ‘/owa’ Application Exchange Server

Exchange OWA and ECP are not working. Signing in to Exchange Server OWA is showing you an error. The error is showing that there is a Server Error in ‘/owa’ Application. When trying with ECP, it’s showing Server Error in ‘/ecp’ Application. How did this happen, and what is the solution to it? In this article, you will learn how to fix Exchange Server Error in ‘/owa’ Application.

Server Error in ‘/owa’ Application

When starting Exchange OWA (Outlook Web Access) and entering the credentials, the below error appears. The same happens when going to the ECP (Exchange Control Panel) page.

Server Error in owa Application

Server Error in ‘/owa’ Application.
https://ex01-2016/owa/auth/errorFE.aspx?CafeError=SSLCertificateProblem
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.Exception Details: System.Web.HttpException: https://ex01-2016/owa/auth/errorFE.aspx?CafeError=SSLCertificateProblemSource Error:An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.Stack Trace:[HttpException (0x80004005): https://ex01-2016/owa/auth/errorFE.aspx?CafeError=SSLCertificateProblem]
Microsoft.Exchange.HttpProxy.FbaModule.OnBeginRequestInternal(HttpApplication httpApplication) +441
Microsoft.Exchange.HttpProxy.<>c__DisplayClass16_0.b__0() +1672
Microsoft.Exchange.Common.IL.ILUtil.DoTryFilterCatch(Action tryDelegate, Func2 filterDelegate, Action1 catchDelegate) +35
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +142
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +75
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +93Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.3928.0

Why is this happening and what is the solution for Exchange 2016 OWA and ECP not working?

Explanation Server Error in ‘/owa’ Application

Why did the error start to show when signing in to Exchange OWA and ECP? This can happen if you, for example:

If you already have a third-party certificate installed, select that in the next part. If you don’t have a third-party certificate because you removed it, select the default Microsoft Exchange self-signed certificate. You can always select the self-signed certificate to get access to the Exchange Admin Center. After that, you can import a new certificate.

Solution for Server Error in ‘/owa’ Application

Sign in to the Exchange Server. Start Internet Information Services (IIS) Manager. Unfold the Exchange Server and click the Sites list. You will find the Default Web Site and Exchange Back End.

Server Error in owa Application IIS sites

Default Web Site configure bindings

Click on Default Web Site and click Bindings in the actions panel.

Server Error in owa Application default web site

Check both the site bindings with type https. Double-click the first type https with IP Address * (asterisk).

Server Error in owa Application site bindings

The SSL certificate is Not selected.

Server Error in owa Application certificate not selected port 443

Click on Not selected and select the Microsoft Exchange self-signed certificate from the dropdown menu. Do you have a third-party certificate? Select that certificate instead. Click OK.

In my example, I selected the Exchange self-signed certificate. That’s because I don’t yet have a third-party certificate configured. The self-signed certificate is created by default when you install Exchange Server.

Read more: Install free let’s encrypt certificate in Exchange Server »

Server Error in owa Application select certificate port 443

On my end, after assigning the certificate it was reverted back to Not selected. Select the certificate again from the dropdown menu and click OK. To make sure it’s now selected, check again. This time it’s selected.

Important: After selecting the certificate from the dropdown menu, it sometimes does not get selected. Make sure that you double-check after assigning the certificate.

Do the same with the second site binding. Double-click IP Address 127.0.0.1.

Server Error in owa Application certificate not selected

Select the certificate and click OK. Again, double-check if it’s assigned. If the certificate is already bound to the site, you don’t have to make any changes.

Server Error in owa Application select certificate

Now that we have the certificates assigned and checked both site bindings, we can proceed to the next step.

Exchange Back End configure bindings

Click on Exchange Back End and click Bindings in the actions panel.

Exchange OWA and ECP not working bindings

Select the site binding with type https and port 444. Click Edit...

Server Error in owa Application site bindings edit

Select the Microsoft Exchange self-signed certificate from the dropdown menu. Click OK. If you have a third-party certificate, select that. Don’t forget to double-check after assigning the certificate.

Server Error in owa Application select certificate port 444

After applying and double-checking, you have to restart IIS.

Exchange OWA and ECP not working restart IIS

After IIS restarts, go to Exchange OWA or ECP and sign in. You can now successfully sign in.

Exchange OWA and ECP not working fixed

I hope this article helped you fix the server error in ‘/owa’ application in Exchange Server. Good to know is that it also fixed the server error in ‘/ecp’ application in Exchange Server.

Keep reading: Recreate virtual directories in Exchange Server »

Conclusion

You learned why you get Server Error in ‘/owa’ Application in Exchange Server. This happens when the bindings are not configured to the Exchange web sites in IIS. Bind the certificates to both the Exchange Default Web Site and Exchange Back End. Don’t forget to double-check after selecting the certificates. As of last, restart IIS. Now you can sign in to OWA and ECP without the Server Error in ‘/owa’ Application showing up.

Did you enjoy this article? You may also like the article Exchange Hybrid test plan checklist. Don’t forget to follow us and share this article.

ALI TAJRAN

ALI TAJRAN

ALI TAJRAN is a passionate IT Architect, IT Consultant, and Microsoft Certified Trainer. He started Information Technology at a very young age, and his goal is to teach and inspire others. Read more »

This Post Has 6 Comments

  1. Concise and to the point. Fixed a problem that should be automatically flagged by the Exchange product in advance of the failure.

  2. Thanks very much Ali. For months I have read lots of material to no avail. Your information above is the only thing that solved my problem. You’re a blessing.

  3. This article write-up literally saved my bacon! I couldn’t get ECP or OWA to load. No error at all. I follow-ed these instructions and got my exchange server back up and running. THANK YOU!

  4. Thanks for your post.
    It has helped me to fix my Exchange servers OWA after a new certificate installation.
    Greetings from South Africa.

    Shvek Singh

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