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Server Error in ‘/owa’ Application Exchange 2016

Exchange OWA and ECP are not working. Logging into Exchange 2016 OWA is showing you an error. The error is showing that there is a Server Error in ‘/owa’ Application. When trying with ECP it’s showing Server Error in ‘/ecp’ Application. How did this happen and what is the solution to it? In this article, you will learn how to fix Exchange 2016 Server Error in ‘/owa’ Application.

Server Error in ‘/owa’ Application

When starting Exchange OWA (Outlook Web Access) and entering the credentials, the below error is showing. The same is happening when going to the ECP (Exchange Control Panel) page.

Server Error in owa Application

Server Error in ‘/owa’ Application.
https://ex01-2016/owa/auth/errorFE.aspx?CafeError=SSLCertificateProblem
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.Exception Details: System.Web.HttpException: https://ex01-2016/owa/auth/errorFE.aspx?CafeError=SSLCertificateProblemSource Error:An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.Stack Trace:[HttpException (0x80004005): https://ex01-2016/owa/auth/errorFE.aspx?CafeError=SSLCertificateProblem] Microsoft.Exchange.HttpProxy.FbaModule.OnBeginRequestInternal(HttpApplication httpApplication) +441
Microsoft.Exchange.HttpProxy.<>c__DisplayClass16_0.b__0() +1672
Microsoft.Exchange.Common.IL.ILUtil.DoTryFilterCatch(Action tryDelegate, Func2 filterDelegate, Action1 catchDelegate) +35
System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +142
System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +75
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +93Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.3928.0

Why is this happening and what is the solution for Exchange 2016 OWA and ECP not working?

Explanation Server Error in ‘/owa’ Application

Why did the error starting to show when logging into Exchange OWA and ECP? This can happen if you, for example:

  • Install Cumulative Update for Exchange
  • Remove certificate that was assigned to Exchange Server

If you already have a third-party certificate installed, select that in the next part. If you don’t have a third-party certificate because you removed it, select the default self-signed certificate. You can always select the self-signed certificate to get access to the Exchange Admin Center. After that, you can import a new certificate.

Solution for Server Error in ‘/owa’ Application

Log in to the Exchange Server. Start Internet Information Services (IIS) Manager. Unfold the Exchange Server and click the Sites list. You will find the Default Web Site and Exchange Back End.

Server Error in owa Application IIS sites

Default Web Site configure bindings

Click on Default Web Site and click Bindings in the actions panel.

Server Error in owa Application default web site

Check both the site bindings with type https. Double-click the first type https with IP Address * (asterix).

Server Error in owa Application site bindings

The SSL certificate is Not selected.

Server Error in owa Application certificate not selected port 443

Click on Not selected and select the self-signed certificate from the dropdown menu. Do you have a third-party certificate? Select that certificate instead. In my example, I selected the Exchange self-signed certificate. That’s because I don’t yet have a third-party certificate configured. The self-signed certificate is created by default when you install Exchange Server 2016. Click OK.

Read more: Install free let’s encrypt certificate in Exchange Server »

Server Error in owa Application select certificate port 443

Important: After selecting the certificate from the dropdown menu, it sometimes does not get selected. Make sure that you double-check after assigning the certificate.

On my end, after assigning the certificate it was reverted back to Not selected. Select the certificate again from the dropdown menu and click OK. To make sure it’s now selected, check again. This time it’s selected.

Do the same with the second site binding. Double-click IP Address 127.0.0.1.

Server Error in owa Application certificate not selected

Select the certificate and click OK. Again, double-check if it’s assigned. If the certificate is already bound to the site, you don’t have to do any changes.

Server Error in owa Application select certificate

Now that we have the certificates assigned and checked both of the site bindings, we can proceed to the next step.

Exchange Back End configure bindings

Click on Exchange Back End and click Bindings in the actions panel.

Exchange OWA and ECP not working bindings

Select the site binding with type https and port 444. Click Edit...

Server Error in owa Application site bindings edit

Select the Microsoft Exchange self-signed certificate from the dropdown menu. Click OK. If you have a third-party certificate, select that. Don’t forget to double-check after assigning the certificate.

Server Error in owa Application select certificate port 444

After applying and double-checking, you have to restart IIS.

Exchange OWA and ECP not working restart IIS

After IIS is restarted, go to Exchange OWA or ECP and log in. You can now successfully log in.

Exchange OWA and ECP not working fixed

I hope that this article helped you to fix the server error in ‘/owa’ application in Exchange 2016. Good to know is that it also fixed the server error in ‘/ecp’ application in Exchange 2016.

Conclusion

In this article, you learned why you are getting Server Error in ‘/owa’ Application in Exchange Server. This is happening when the bindings are not configured to the Exchange web sites in IIS. Bind the certificates to both the Exchange Default Web Site and Exchange Back End. Don’t forget to double-check after selecting the certificates. As of last, restart IIS. Now you can log in to OWA and ECP, without the Server Error in ‘/owa’ Application showing up.

Did you enjoy this article? If so, you may like the article Exchange Hybrid test plan checklist. Don’t forget to follow us and share this article.

ALI TAJRAN

ALI TAJRAN

ALI TAJRAN is a passionate IT Architect, IT Consultant, and Microsoft Certified Trainer. He started Information Technology at a very young age, and his goal is to teach and inspire others. Read more »

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