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Send as Alias from Microsoft Outlook mobile app (iOS and Android)

Microsoft Outlook mobile app for iOS and Android is free and excellent. But how does it work in the Microsoft Outlook mobile app once you enable send from alias address in Office 365/Microsoft 365? There is no option to select the alias address and no input field to enter an alias address. So how do we get this working? In this article, you will learn how to send as alias from Microsoft Outlook mobile app.

Send as alias from Outlook mobile app not working

Let’s look at what happens when we like to select an alias address from the mobile app Microsoft Outlook for iOS and Android.

Open the Outlook mobile app and configure the Office 365/Microsoft 365 account.

Open Microsoft Outlook mobile app

Compose a new message. Only the primary email address is available. You can’t select an alias address from the From field. Also the settings will not show any alias addresses to enable for that account.

In this example, John.Hamod@exoip.com is the primary SMTP address.

Send as Alias Outlook mobile app aliases not available

So how can we enable alias addresses in Microsoft Outlook mobile app?

How to enable Send as Alias in Outlook mobile app

To enable send as alias address in Outlook mobile app, go through these three steps.

1. Enable alias addresses to send from

Sign in to Outlook on the web. Click on Settings > View all Outlook settings.

View all Outlook settings

Click on Mail > Compose and reply. Go to the section Addresses to send from.

You will see a list of the aliases that you can send from. Enable the alias addresses you want to appear in the Outlook mobile app.

Click on Save.

In this example, the alias address john@exoip.com is selected.

Addresses to send from

2. Reset account settings

Go to the Outlook mobile app > Settings.

Send as Alias Outlook mobile app account settings

Select the Office 365/Microsoft 365 account.

Send as Alias Outlook mobile app account

Click on Reset Account.

Send as Alias Outlook mobile app reset account

Click on OK to restart the app.

Note: Outlook will force restart and sync items and settings from the Office 365/Microsoft 365 server to Outlook mobile app. Nothing will happen to the Outlook mobile app settings.

Send as Alias Outlook mobile app restart required

Send as alias from Microsoft Outlook mobile app

Open the Outlook mobile app and click on compose email.

Send as Alias Outlook mobile app compose

The From field shows a dropdown icon next to the primary SMTP address, which you can click on.

Send as Alias Outlook mobile app dropdown

Select the alias address that you want to send from.

Send as Alias Outlook mobile app select alias

Verify that the alias address appears at the top. Next, send the email.

In our example, the alias address is john@exoip.com.

Send as Alias Outlook mobile app send email

The alias address john@exoip.com appears on the recipient side.

Email arrival

Everything looks great.

Read more: Change default mailbox language »

Conclusion

You learned how to send as alias from Microsoft Outlook mobile app. After you enable Send from Alias feature in the tenant, it’s essential to enable the alias addresses in Outlook on the web settings. After that, reset the account in Microsoft Outlook mobile app so it will show the alias address from the send dropdown when composing an email.

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ALI TAJRAN

ALI TAJRAN

ALI TAJRAN is a passionate IT Architect, IT Consultant, and Microsoft Certified Trainer. He started Information Technology at a very young age, and his goal is to teach and inspire others. Read more »

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