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Disable Symantec Endpoint Protection (SEP)

We want to disable Symantec Endpoint Protection temporarily. Sometimes you need to run a file and Symantec Endpoint Protection (SEP) does not let you open the file. You don’t have options to whitelist the file because SEP is managed by the organization. In this article, you will learn how to force disable SEP. It’s always great to bypass configurations made by organizations, right? Remember to disable SEP only if you know what you are doing!

What is happening?

We want to install an application. When browsing to the application, the following Symantec Endpoint Protection Notification appears on the screen:

disable symantec endpoint protection notification

We know that the file alitajran.exe in the folder alitajran.com is not a malicious file. It is a false negative. You can read more about Heur.AdvML.C.

Stop the service Symantec Endpoint Protection (SEP)

Start the program Run and run the following command to disable the service:

You will get the following message:

disable symantec endpoint protection enter password

We don’t have the password. We can’t disable Symantec Endpoint Protection through the command.

Disable Symantec Endpoint Protection (SEP) through Windows Services

Click on Windows Start and search for services. Open Windows Services. You can also start the program Run. Type services.msc and click on OK.

Search for Symantec Endpoint Protection and double click on the name. The services of Symantec Endpoint Protection are grayed out. See the following screen:

disable symantec endpoint protection service

We can’t stop Symantec Endpoint Protection service through Windows Services. Find out how to disable Symantec Endpoint Protection through the next steps.

Boot into safe mode

Click on Windows Start and search for msconfig. Click on System Configuration. You can also start the program Run. Type msconfig and click on OK.

Select the tab Boot. Enable Safe boot. Click on OK.

Do you have Bitlocker enabled? If yes, you will get a message. Click on Yes.

Click on Restart.

It will boot your machine into safe mode. Sign in after a reboot.

Disable Symantec Endpoint Protection (SEP) through Registry Editor

We will disable Symantec Endpoint Protection through the Registry Editor. Click Windows Start and search for regedit. You can also start the program Run. Type regedit and click on OK.

Go to the following path:

disable symantec endpoint protection regedit automatic behavior

Change the Start value to the following and click on OK.

disable symantec endpoint protection change start value

Your screen should show the following:

disable symantec endpoint protection start value changed

Registry values

Each value stands for the following:

2 = Automatic
3 = Manual
4 = Disabled

The next step is to quit safe boot and boot to the normal mode.

Boot to normal

Click on Windows Start and search for msconfig. Click on System Configuration. You can also start the program Run. Type msconfig and click on OK.

Select the Normal startup. Click on OK.

Do you have Bitlocker enabled? If yes, you will get a message. Click on Yes.

Click on Restart.

It will boot your machine into normal mode. Sign in after reboot.

Result of Symantec Endpoint Protection (SEP)

Verify the result. Start Windows Services and search for Symantec Endpoint Protection. Symantec Endpoint Protection service is stopped.

disable symantec endpoint protection service status stopped

Browse to the application with the false negative. You will not get a notification from Symantec Endpoint Protection. Start the application that you want to install. Mission accomplished. Don’t forget to change the start value to 2 to keep yourself protected against threats.

Conclusion

In this article, you learned how to disable Symantec Endpoint Protection on a machine. You must change the start value back after you finished with your work. If you enjoyed this article, you may also like Mail.que file large in size Exchange Server. Don’t forget to follow us and share this article.

ALI TAJRAN

ALI TAJRAN

ALI TAJRAN is a passionate IT Architect and IT Consultant. His specialism is designing and building complex enterprise environments. He started Information Technology at a very young age, and his goal is to teach and inspire others. Connect with ALI TAJRAN on social media. Read more »

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